AGENDA

Thursday, December 1, 2016

Time	Schedule
8:40 - 9:00	REGISTRATION
9:00 - 9:10	WELCOME AND OPENING REMARKS Dr. Jan-Juy Lin, Chairman, Financial Ombudsman Institution Ms.Yu-Ching Su, Chief Secretary, Financial Supervisory Commission
9:10 - 10:10	KEYNOTE Financial Consumer Protection and Financial Education in the UK Introduction to Financial Services Consumer Panel Financial Services Planning and Policy Measures of Financial Consumer Protection Financial Education and Advocacy Ms. Sue Lewis, Chair, Financial Services Consumer Panel, Financial Conduct Authority, United Kingdom
10:10 - 10:30	BREAK
10:30 - 12:00	PANEL DISCUSSION Financial Inclusion Improving the Quality of Financial Service Today : Measures and Policy Design Tomorrow : Development and Challenges Education : Financial Literacy Facilitation Experience : Financial Inclusion Open Discussion Moderator : Dr. Jan-Juy Lin, Chairman, Financial Ombudsman Institution Speakers/Panelists : Ms. Meei-Ju Chiou, Director, Banking Bureau, Financial Supervisory Commission Dr. Bor-Yi Huang, President, Taiwan Academy of Banking and Finance Mr.Tang-Chieh Wu, Secretary General, Taiwan Financial Services Roundtable/Chairman, Hua Nan Financial Holdings and Hua Nan Commercial Bank Ms. Sue Lewis, Chair, Financial Services Consumer Panel, Financial Conduct Authority, United Kingdom
12:00	CLOSE OF THE SYMPOSIUM

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